The success of any marketing efforts at every point of sales funnel depends on the communication strategy with the potential customers. Both the online and offline customer experience optimizing is needed to drive more
conversions. Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. IVR system supports multiple languages
which helps to expand your business to international markets and give your brand a unique voice with your own personalized greetings, on-hold music, and menu instructions. Also you can use dual-tone multi-frequency
tones or DTMF tones to interact with the caller.
Types of Solutions -
Inbound Calling Outbound Calling Two-way voice calls Set a Dynamic Caller ID to display for outbound calls Fully integrated Contacts and Call History Features Call Recording Masking & Non Masking Call